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Cancellation Policy

Termination Process

1. If you hold a Monthly Committed Autopay Package, you may not terminate your Agreement until the full minimum term has expired. After such time you may terminate your Agreement by completing a Termination Form at your centre or studio on or before:
(i) the 5th day of the month if your Autopay date is on the 16th day of each month;
(ii) the 20th day of the month if your Autopay date is on the 1st day of each month;
Your Agreement will then expire one (1) month after the following 1st or 16th bill cycle. If we have not received your termination request in writing, your Agreement will automatically continue after the minimum term period by billing you via Autopay each month;
2. If your request to terminate is given after the dates indicated in Clause 1 above, you will be charged one (1) month’s non-refundable Monthly Fee, and your rights and privileges under your Agreement shall expire two (2) months after the last Autopay deduction;
3. If you hold a Prepaid Package, you may not terminate your Agreement within the Prepaid Period;
4. If you hold a Yoga Class Package, you cannot cancel your Agreement in respect of such package;
5. Termination of your Agreement will automatically lead to termination of locker rental on the same date

1. Pure reserves every right to change the Terms & Conditions from time to time without prior notice

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Cardholder Benefits

All Pure Fitness Cardholders* are entitled to the following benefits at their local Pure locations upon presentation of a valid Pure Card:

10% discount on all regular-priced retail apparel and merchandise

10% discount at RED Bar + Restaurant in Hong Kong

Occasional special offers and promotions at Pure locations

* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop in visitors and expired contract holders. Cardholder benefits apply locally only.