To create the best experience for yourself and others, please follow these guidelines:
Class bookings can be made 2 days in advance of the class. It is important that you book your class in advance since some classes are more heavily attended than others.
We also limit our class sizes so that they are not overcrowded. If a class you wish to take is full, we will place you on the wait list and notify you of an opening as soon as possible.
- Please give us 2 hours' advance notice if you cannot attend the pre-booked class so that we can release your booking to waitlisted students
- 3 or more cumulative late cancellations and / or no-shows over a consecutive 30-day period result in
- your booking privileges being revoked for 2 weeks for first-time offenders; thereafter, advance booking will not be allowed for one month
- your class attendance restricted to in-person standby and only up to 30 minutes before class
When a reservation is cancelled more than 2 hours before the class time, a spot will be open to clients on the waiting list. The system will send you an email confirming your space and you will receive a phone call from us too.
*No overlapping within the same time slot – this applies to both confirmed and waitlist bookings.
For all late cancellations (less than 2 hours before class time) or no-shows, we do not have time to confirm waitlisted clients. These spots will be given to clients on standby. Your position on the waiting list has no influence on your standby position. They are two separate lists.
You must be physically present at the fitness centre to add your name to the standby list. Standby list opens 30 minutes before class, on a first-come, first-served basis.
5 minutes before a class starts, our staff members will start releasing spots available for clients on standby.
Arriving at the Studio
Please arrive at least 10-15 minutes before your class to allow yourself ample time to sign-in and prepare for class. All classes start on time. Once class starts, you will not be allowed entry.
You must check in at the front desk before entering the studio for class even if you have reserved a space in advance.
All students must sign in at least 5 minutes before class starts. Otherwise your space may automatically be released for students on standby. Students on the standby list will be notified 5 minutes before the class starts. (Subject to space availability)
Please show a photo ID or your Pure card at the Front Desk in order to sign in and obtain a studio pass for the class. Students without a pass will not be able to take a class.
On your first visit you will be required to fill out a new student registration form. Please be sure to sign a waiver and indicate any physical injuries or special health conditions.
Please do not talk while in the Group Fitness studio.
Do not eat in the studio.
No mobile phones
Turn your mobile phones off or to vibrate mode. Do not take phones into the practice rooms.
Pure accepts no responsibility for the loss or damage of locker contents. Daily lockers are not for overnight use. Locks from any daily lockers that are kept overnight will be cut.
Preparation Before Class
We will provide everything you will need for your practice: mats, props, towels and other amenities.
Make sure to keep hydrated by drinking water both before and after class.
Tell your instructor about any injuries. This will help the instructor know how to adjust you or show you a modified pose if necessary.
Book your Langham Place PT session here >>
When you reach your goals, reward yourself with a spa treatment, a new outfit or even a weekend break.
Prepare your gym bag the night before so you are all set to go.