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JOINING ENQUIRIES
CORPORATE PROGRAMMES
JOINING UPGRADES
CANCELLATION POLICY
SUSPENSION POLICY
INCLEMENT WEATHER ARRANGEMENTS
PURE PRIVILEGES
TYPES OF PURE CONTRACTS

 
 





 

 
SUSPENSION POLICY


1. You must give Pure* at least ten (10) days' notice prior to your next scheduled Autopay date for your suspension to be effective;

2. Suspension period must be for full month period. No odd days will be allowed;

3. You may suspend your Agreement for a maximum of twelve (12) months if you are pregnant, or for a maximum of three (3) months in any period of twelve (12) months for any other reason. The minimum suspension period is one (1) month. You are allowed to suspend your Agreement once within any one (1) year;

4. All non-pregnancy or non-medical suspensions will be charged HK$199 per month;

5. Suspension fee is non-refundable and non-transferable;

6. If you have a Monthly Committed Autopay, your Autopay will resume automatically without prior notice once your suspension period has ended;

7. If you have a Monthly Committed Autopay or Prepaid package, the package expiry date will be extended by the number of month(s) suspended;

8. No backdated suspensions are allowed;

9. If you have a Monthly Committed Autopay, you agree to pay a pro-rata charge of your Agreement if you request to end the suspension earlier;

10. If you have a Prepaid package, you agree that the expiry date of your prepaid Agreement shall be adjusted if you request to end the suspension earlier;

11. If you apply for a medical or pregnancy suspension, you are required to provide a valid medical certificate that contains the date, your name, diagnosis, and the doctor's advice. Pure reserves every right to reject your suspension if such medical certificate is invalid and to charge you HK$199 per month;

12. If you have a shoe locker rental, its fee will be continuously charged to your account via Autopay during your suspension period;

13. If your Agreement is under non-medical suspension, you are not allowed to use any of the Pure Fitness centres, Pure Yoga studios, or Pure South unless you pay a Drop-in fee;

14. If your Agreement is under medical suspension, you are not allowed to use any of the Pure Fitness centres, Pure Yoga studios, or Pure South;

15. Pure reserves every right to reject any suspension request at its discretion


OTHERS

1. Pure reserves every right to change the Terms & Conditions from time to time without prior notice


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Contact

Corporate Joins:

Corporate Sales Team
corporate-hk@pure-international.com
T +852 3691 3988

For individual joins please refer to your chosen location:

ifc mall
T +852 8129 8000

California Tower
T +852 8200 0032

Kinwick Centre
T +852 2180 8088

ICBC Tower (Citibank Plaza)
T +852 8105 5588

Fairmont House
T +852 8129 2228

Pure South - Pure South
T +852 8200 0908

Lee Theatre Plaza
T +852 8196 0000

PCCW Tower
T +852 8105 5538

Langham Place Office Tower
T +852 8129 2828



Cardholder Benefits

All Pure Fitness Cardholders* are entitled to the following benefits at their local Pure locations upon presentation of a valid Pure Card:

10% discount on all regular-priced retail apparel and merchandise

10% discount at RED Bar + Restaurant

Occasional special offers and promotions at Pure locations

* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop in visitors and expired contract holders. Cardholder benefits apply locally only.