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Cancellation Policy
Termination Process
1. If you hold a Monthly Committed Autopay Package, you may not terminate your Agreement until the full minimum term has expired. After such time you may terminate your Agreement by completing a Termination Form at your centre or studio on or before:
i) the 5th day of the month if your Autopay date is on the 16th day of each month;
(ii) the 20th day of the month if your Autopay date is on the 1st day of each month;
Your Agreement will then expire one (1) month after the following 1st or 16th bill cycle. If we have not received your termination request in writing, your Agreement will automatically continue after the minimum term period by billing you via Autopay each month;
2. If your request to terminate is given after the dates indicated in Clause 1 above, you will be charged one (1) month's non-refundable Monthly Fee, and your rights and privilleges under your Agreement shall expire two (2) months after the last Autopay deduction;
3. If you hold a Prepaid Package, you may not terminate your Agreement within the Prepaid Period;
4. If you hold a Yoga Class Package, you cannot cancel your Agreement in respect of such package;
5. Termination of your Agreement will be automatically lead to termination of locker rental on the same date
OTHERS
1. Pure reserves every right to change the Terms & Conditions from time to time without prior notice
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Contact
Corporate Joins:
Corporate Sales Team
corporate-hk@pure-international.com
T +852 3691 3988
For individual joins please refer to your chosen location:
ifc mall
T +852 8129 8000
California Tower
T +852 8200 0032
Kinwick Centre
T +852 2180 8088
ICBC Tower (Citibank Plaza)
T +852 8105 5588
Fairmont House
T +852 8129 2228
Pure South - Pure South
T +852 8200 0908
Lee Theatre Plaza
T +852 8196 0000
PCCW Tower
T +852 8105 5538
Langham Place Office Tower
T +852 8129 2828
Cardholder Benefits
All Pure Fitness Cardholders* are entitled to the following benefits at their local Pure locations upon presentation of a valid Pure Card:
10% discount on all regular-priced retail apparel and merchandise
10% discount at RED Bar + Restaurant
Occasional special offers and promotions at Pure locations
* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop in visitors and expired contract holders. Cardholder benefits apply locally only.
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